

If you are unsure how to configure the MX records for your domain, contact your Internet Service Provider's (ISP) helpdesk or your Domain Name Service (DNS) technician for assistance. This is typically accomplished manually (for self-managed smaller accounts), or through a support technician. The actual redirection of the MX record involves changing the IP address for all inbound SMTP traffic. To route messages destined for your domain through the HES servers, you need to redirect your MX record, which is part of your DNS record. The MX record determines the message routing for all emails sent to your domain. Registered HES users should redirect their MX records to HES to ensure that mails are intercepted and scanned by the service.
